Hiring of Consultant – Referral Pathways for GBV Survivors with Disabilities

Hiring of Consultant – Referral Pathways for GBV Survivors with Disabilities
STEP NGO provides basic psychosocial support services to girls and women with disabilities. An important aspect of this psychosocial support involves referring the callers to other services that can assist them in addressing their concerns and needs. Callers also include women and girls experiencing Gender Based Violence (GBV).
The Essential Services Package (ESP) developed by the UN agencies recognizes the needs of the survivors for basic and essential services in the area of health, social services, police and justice.
In the past, STEP has developed a basic list of professionals and organizations that it refers its callers to. In its previous partnership with Rozan, it has also been provided with lists of organizations and professionals providing various support services including details about their timings, types of services provided etc. In a recent disability assessment of GBV services undertaken by STEP in the provinces of Punjab, Khyber Paktunkhwa (KP) and Islamabad Capital Territory (ICT), it was found that most government services are partially accessible for Persons with Disabilities (PWD) and some at not accessible. While recognizing these gaps, STEP recognizes the need to develop clear referral pathways to the essential services for women and girls with disabilities and have an updated list of organizations and professionals that can accommodate for the needs of PWDs despite their physical accessibility and communication limitations.
Scope of the Assignment: 
The objectives of the assignment are to:
  • Outline a referral pathway for girls and women with disabilities experiencing GBV based on the ethical principles of informed consent, respect, and privacy.
  • Develop an updated referral directory with information about special measures the services and professionals may take to accommodate the needs of PWDs.
Referral Pathways:
The Interagency Standing Committee (IASC) Guidelines defines a referral pathway as “a flexible mechanism that safely links survivors to supportive and competent services and can include any or all of the following: Health, Psychosocial, Security and Protection, Legal/Justice, and/or Economic Reintegration support”. The following steps will be taken to develop the referral pathways.
Review existing documents to list down pathway for GBV survivors with disability.
UNFPA, UNWOMEN, World Bank, WHO,  in its various international and regional documents as well as through collaborative work with local organizations such as Rozan, Rahnuma-FPAP, legal Aid Society have undertaken extensive work in developing these referral pathways especially in the humanitarian context.
STEP would build on this existing knowledge and define and develop these pathways from a disability lens. The survivor centered approach will form the center of describing these pathways and listing down the various do’s and don’ts that the STEP psychosocial support workers would be required to follow as well as those services to whom the referral will be made. The disability lens will be included in this document.
The pathways document will describe possible steps to take keeping in mind various possibilities such as a:
  • survivor contacts the services directly,
  • someone else contacts on behalf of the survivors,
  • survivor requires urgent care as the incident has happened recently,
  • survivor has a past history of GBV and the
  • survivor is a child.
Contact with Essential Services:
Contact will be made with essential services in the area of health, police, judiciary and social services in the provinces of KP, Punjab and the ICT for updated information about the nature of support and services that will be extended to women and girls with disabilities especially for the accommodations they may require based on the nature of disability. Organizations and government institutions that STEP has already developed linkages with during the disability assessment, consultations and case referrals will be primarily contacted via email, phone or in person as required. Gaps in referral services identified by STEP psychosocial workers will form the basis of contacting private institutions and professionals. To document the commitment of the services to providing services to the GBV women and girl survivors, a follow-up letter may also be sent.
The ethical and safe mechanism for a two-way communication will also be explored for effective follow-ups. The main focus would be on the government essential services along with some private ones to meet needs that may go beyond the scope of the government services.
Two-day training for referral partners:
Once the disability component has been added to the existing referral pathways, a two-day training will be conducted with the key actors with whom the initial contacts were made including those who were part of the disability assessment and consultations. The two-day training will include presentation of the pathways, expectations from the actors and their role, ethical principles of dealing with GBV survivors with disabilities.
Updated Referral Directory:
The information gathered about government and private institutions as part of the development of the referral pathways will also be documented in the form of a referral directory. This referral directory will have updated information about the following:
  • name of the service
  • type of services
  • days and timings of operation
  • detailed address and other contact information
  • person/s to contact for disability related aspects
  • a note on the disability adjustment the organization has shared that it will make.
There will be information at least about the following:
  • 2-3 government social services in KP, Punjab and ICT each (child services, shelters and helplines)
  • 2-3 main government hospitals in KP, Punjab and ICT each
  • 2-3 police stations in KP, Punjab and ICT
  • 2-3 Financial aid and income generation related services
  • 2-3 legal services
  • 2-3 mental health related services
  • 3-4 other services as identified by the STEP team

Application Procedure:
Interested consultants should submit a proposal that includes:

  • A detailed CV for the consultant and any team members who will be involved in the consultancy and contact information of 2 references.
  • Deadline for the application submission will be 15 September 2023.
  • Selected candidate must be signed our PSEA Policy, Anti-Harassment Policy, Code of Conduct and undertaking.
  • Applications should be sent via email to: info@step.org.pk  or apply online: www.step.org.pk
*Note: STEP will be responsible for sharing all contact details of the providers it has engaged with in its various activities and if needed support in setting up meetings. STEP will cover the cost of the consultant stay and travel in case needed for the assignment. STEP will also be responsible for the logistics, travel and stay and coordination for the two-day training.